Refund policy

Return & Refund Policy

Your satisfaction is important to us.

Return Eligibility

Products may be returned within [7 days] of delivery if they are unused, unworn, unwashed, and returned in their original packaging with all tags attached.

Non-Returnable Items

The following items are not eligible for return unless defective or incorrect:

  • Clearance or sale items

  • Gift cards

  • Personalized or customized products

  • Innerwear or hygiene-sensitive items (where applicable)

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within [7 DAYS] .

Refund Process

Once your returned item is received and inspected, we'll notify you of the approval or rejection of your refund. Approved refunds will be processed within [15 days] to your original payment method.

Exchanges

Eligible products may be exchanged for another size or available variant, subject to stock availability.

Return Shipping

Return shipping costs:

  • [Customer pays return shipping] or

  • [We provide prepaid return labels]

Please specify the option that applies to your business.

Contact Us

For any questions regarding returns or refunds, please contact:

Email: [yugrawear@gmail.com]