Refund policy
Return & Refund Policy
Your satisfaction is important to us.
Return Eligibility
Products may be returned within [7 days] of delivery if they are unused, unworn, unwashed, and returned in their original packaging with all tags attached.
Non-Returnable Items
The following items are not eligible for return unless defective or incorrect:
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Clearance or sale items
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Gift cards
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Personalized or customized products
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Innerwear or hygiene-sensitive items (where applicable)
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within [7 DAYS] .
Refund Process
Once your returned item is received and inspected, we'll notify you of the approval or rejection of your refund. Approved refunds will be processed within [15 days] to your original payment method.
Exchanges
Eligible products may be exchanged for another size or available variant, subject to stock availability.
Return Shipping
Return shipping costs:
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[Customer pays return shipping] or
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[We provide prepaid return labels]
Please specify the option that applies to your business.
Contact Us
For any questions regarding returns or refunds, please contact:
Email: [yugrawear@gmail.com]